Term & Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pilot Pen Singapore Pte Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Pilot Pen Singapore Pte Ltd’ or ‘Pilot Pen Singapore’ or ‘Pilot Pen’ or ‘us’ or ‘we’ refers to the owner of the website whose registered address is 21/23 Tampines Industrial Avenue 5, T5@Tampines, Singapore 528620. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Use of this website and these terms are governed by the laws of Singapore. Any claim relating to use of the website shall be heard by Singapore Courts.
Rewards Points Terms & Conditions
The Pilot Pen Rewards Points Program is designed to thank our valued customers for their continued support. By participating in this program, you agree to the following terms and conditions:
Earning Points
Customers will earn 10 reward points for every S$1 spent (rounded down to the nearest dollar) on eligible purchases made through the official Pilot Pen Singapore website.Redeeming Points
Accumulated points can be redeemed for selected rewards such as discount vouchers, promotional items, or other offers as determined by Pilot Pen Singapore. The available rewards and redemption rates are subject to change without prior notice.Points Validity
All earned points are valid for 12 months from the date they are credited to your account. Expired points will be automatically removed and cannot be reinstated.Non-Refundable Redemption
Once points are redeemed for any reward, they cannot be refunded, reversed, or exchanged, even in the event of a return, cancellation, or failed transaction unless otherwise stated.Non-Transferable and Non-Exchangeable
Reward points have no cash value and cannot be exchanged for cash or credit. Points are non-transferable and may not be sold, gifted, or assigned to another person or account.Account and Program Integrity
Pilot Pen Singapore reserves the right, at its sole discretion, to review, adjust, deduct, or cancel points from any account if there is any suspected abuse, fraud, or error in the earning or redemption of points.Program Changes and Termination
Pilot Pen Singapore reserves the right to amend, suspend, or terminate the Rewards Points Program or its terms at any time, without prior notice. Any changes will be effective immediately upon posting on our website.
By continuing to participate in the Rewards Points Program, customers acknowledge and accept these terms.